The future Wave 3 (or SaaS 3.0) is envisioned to start in 2010 and completely form by 2014. This phase is seen as the period of ubiquitous adoption of business service delivery in the cloud. To make a distinction between SaaS and cloud computing, the latter is the next generation of the first, where a complete software environment is subscribed to by a user, and where low-cost, secure, and dependable hardware infrastructure is “rented” from a utility-computing provider. Gartner also recently identified the five attributes of cloud computing here.
This will be the time when SaaS offerings will become part of critical business applications, and worldwide adoption of SaaS in this wave is expected to range from 42 percent to 80 percent or more in the small and medium enterprise (SME) space and 63 percent to 85 percent or more in the large enterprise space. SaaS solutions will become an essential part of the fabric of business, motivated by the need to manage virtual value chains and to enhance the effectiveness of internal and external processes within extended enterprises.
Key applications in this “ubiquitous SaaS adoption” Wave 3 will include mission-critical solutions for enterprise resource planning (ERP) and supply chain management (SCM). These solutions are expected to be provided within suites or via vertical and horizontal ecosystems (or hubs), especially for SMEs. On the other hand, in the large enterprise space, buyers will want to acquire “core” front-office and back-office SaaS solutions.
Security-as-a-service practices will emerge from highly-trusted and branded SaaS providers (such as Qualys, Symantec, or Alert Logic), who increasingly deliver IT infrastructure services and ecosystems. Collaboration SIPs and mobility solutions will accent the strong user demand for services in support of internal and inter-enterprise collaboration.
In this ubiquitous adoption wave, SaaS solutions will be increasingly linked to on-premise data, applications, and processes through Web services-based integration APIs and enterprise service buses (ESB), then orchestrated through workflow engines and business process management (BPM) suites. Workflow-based customization and personalization will require SaaS providers in the cloud to develop highly granular Web services APIs.
Implications for Users
In summary, Wave 3 characteristics will include vertical industry-based business ecosystems, inter-enterprise collaboration, common infrastructure-as-a-service (IaaS), and pervasive use of Web 2.0 gadgets and virtualization. One significant challenge in Wave 2 and Wave 3 will be the orchestration and management of services.
This includes external services from “in-the-cloud” SaaS providers and trading partners, as well as internal services from the company’s own IT portfolio of services or from legacy on-premise software delivered in a SOA manner (i.e., exposed as services). Because SaaS will be the means for delivering mission-critical solutions such as ERP and SCM, tightly interwoven with on-premise services, buyers will likely exercise a strong preference for brand-name SaaS providers and will expect published service level agreements (SLAs) before making commitments and risking any vendor lock-in.
Research from other recognized industry analysts supports Progress Software’s findings and adoption forecasts. According to Gartner, SaaS represented approximately 5 percent of spending on business software revenues in 2005, growing to 25 percent (or more) by 2011. By 2012, 40 percent of enterprises will achieve integration of cloud-based solutions with on-premise services through ESBs and SIPs.
This will be the time when SaaS offerings will become part of critical business applications, and worldwide adoption of SaaS in this wave is expected to range from 42 percent to 80 percent or more in the small and medium enterprise (SME) space and 63 percent to 85 percent or more in the large enterprise space. SaaS solutions will become an essential part of the fabric of business, motivated by the need to manage virtual value chains and to enhance the effectiveness of internal and external processes within extended enterprises.
Key applications in this “ubiquitous SaaS adoption” Wave 3 will include mission-critical solutions for enterprise resource planning (ERP) and supply chain management (SCM). These solutions are expected to be provided within suites or via vertical and horizontal ecosystems (or hubs), especially for SMEs. On the other hand, in the large enterprise space, buyers will want to acquire “core” front-office and back-office SaaS solutions.
Security-as-a-service practices will emerge from highly-trusted and branded SaaS providers (such as Qualys, Symantec, or Alert Logic), who increasingly deliver IT infrastructure services and ecosystems. Collaboration SIPs and mobility solutions will accent the strong user demand for services in support of internal and inter-enterprise collaboration.
In this ubiquitous adoption wave, SaaS solutions will be increasingly linked to on-premise data, applications, and processes through Web services-based integration APIs and enterprise service buses (ESB), then orchestrated through workflow engines and business process management (BPM) suites. Workflow-based customization and personalization will require SaaS providers in the cloud to develop highly granular Web services APIs.
Implications for Users
In summary, Wave 3 characteristics will include vertical industry-based business ecosystems, inter-enterprise collaboration, common infrastructure-as-a-service (IaaS), and pervasive use of Web 2.0 gadgets and virtualization. One significant challenge in Wave 2 and Wave 3 will be the orchestration and management of services.
This includes external services from “in-the-cloud” SaaS providers and trading partners, as well as internal services from the company’s own IT portfolio of services or from legacy on-premise software delivered in a SOA manner (i.e., exposed as services). Because SaaS will be the means for delivering mission-critical solutions such as ERP and SCM, tightly interwoven with on-premise services, buyers will likely exercise a strong preference for brand-name SaaS providers and will expect published service level agreements (SLAs) before making commitments and risking any vendor lock-in.
Research from other recognized industry analysts supports Progress Software’s findings and adoption forecasts. According to Gartner, SaaS represented approximately 5 percent of spending on business software revenues in 2005, growing to 25 percent (or more) by 2011. By 2012, 40 percent of enterprises will achieve integration of cloud-based solutions with on-premise services through ESBs and SIPs.
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